Privacy policy
Style Sanctuary operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Style Sanctuary is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and payment confirmation.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services.
How We Use Your Personal Information
We may use personal information for the following purposes:
- Provide and Improve the Services — to process payments, fulfil orders, manage your account, arrange shipping, and create a personalised shopping experience.
- Marketing and Advertising — to send promotional communications by email or other channels. You may opt out at any time.
- Security and Fraud Prevention — to authenticate your account and detect fraudulent or illegal activity.
- Communicating with You — to provide customer support and respond to your enquiries.
- Legal Reasons — to comply with applicable law or respond to valid legal process.
How We Disclose Personal Information
We may disclose your personal information to third parties including Shopify, vendors, and service providers who perform services on our behalf (e.g. payment processing, shipping, data analytics). We do not sell your personal information.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority.
Security and Retention
We take reasonable steps to protect your personal information, but no security measures are perfect. We retain your information for as long as necessary to provide our services and comply with legal obligations.
Your Rights and Choices
Depending on where you live, you may have the right to access, correct, delete, or port your personal information. You may also have the right to opt out of marketing communications at any time by using the unsubscribe link in our emails.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised Policy on this website and update the "Last updated" date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please email us at jessicak1984@hotmail.com